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Internet Explorer

If you are running Windows 2000 you will get a pop up dialog box asking if you wish to install the Axis Media Control (AMC) software.

Click on the 'Install' button to install this required component.

If you are running Windows XP you will see the 'This site might require the following...' appear near the top of the browser window. Click on it and select 'Install ActiveX Control...' to install the Axis Media Control software.

You may be asked to restart your computer, otherwise the livecam images should appear in the window within a few seconds.

You will only have to install the Axis Media Control software once. Afterwards you will no longer receive the pop-up warnings.

Finally, most people log into Windows with an account that has administrative privileges. If however you are logged in with an account that has limited permissions, make sure you perform these tasks while logged in with the administrator account.

 
Vista Note:Internet Explorer on Vista will not work. The latest tech note on Axis' support site indicates a Feb '07 release of AMC software compatible with Vista.


Firefox

If you are running Firefox 1.x or 2.x, livecam images are streamed using Java. Therefore you will not have to install the Axis Media Control software.

By default, everything should work without requiring any user intervention. If however, images are not appearing, from the Firefox menu select Tools, Options, and click on the Content icon.

Make sure that 'Load Images', 'Enable Java', and 'Enable JavaScript' are checked off.

 


Safari

Mac users running Safari will also have Livecam images streamed using Java.

And as with Firefox, if images aren't appearing, go into the Preferences menu, and click on the Security icon.

Make sure both 'Enable Java' and 'Enable JavaScript' are checked off.